Ecommerce
Help customers find the right product faster.
Connect conversational discovery and support to accurate catalog, inventory, pricing, and policy data.
Where We Help
Where we help ecommerce teams
Conversational Discovery
Translate natural customer requests into relevant product recommendations.
Catalog and Inventory Integration
Ground recommendations in current product data, pricing, and availability.
Customer-Support Automation
Answer routine policy and product questions using approved store information.
Commerce Actions
Support cart creation, lead capture, and structured transfer to customer-service teams.
Design Considerations
Designed for accurate, grounded recommendations
- Current product and inventory data
- Accurate pricing and availability
- Permission checks before cart or account actions
- Clear support escalation
- Multilingual product terminology
- Observable recommendation quality
- Context-preserving handoff from chat to customer support
Related Work
Relevant Ecommerce Blueprints
Reference architectures designed for conversational product discovery.
Solution Blueprint
CatalogPilot AI
An AI-powered shopping assistant that helps customers discover suitable products and answers return policy RAG questions.
FAQ
Questions you probably have
Solutions Engineering
Make product discovery easier.
Discuss your catalog, commerce platform, customer questions, and integration requirements.